Skip to main content
Beginning of main content
 Gold Coast •1 Room
 Gold Coast • 1 Room
Book online or call 1800 796 370 Phone Number

The Langham, Gold Coast and Jewel Residences

0-star property
38 Old Burleigh Road, Surfers Paradise, QLD 1800 796 370
Choose Dates
4.7 out of 5
Exceptional!
See all 68 wotif Reviews

"Loved The Langham, Loved the pools and swim up bar and the great staff and excellent service. Not so good kids in pool screaming and trying to get to ... " More

By a verified traveller on Thu 07 Mar 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

A luxury stay in Gold Coast awaits you at The Langham, Gold Coast and Jewel Residences. You'll be 1.3 km (0.8 mi) from Surfers Paradise Beach and 1.6 km (1 mi) from Cavill Avenue. Highlights at this beach hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

Lobby Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, outdoor swimming pool, 24-hour gym, and sauna. Added amenities include free WiFi in public areas, a conference center, and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 20-minute drive of this 5-star Surfers Paradise hotel include The Star Gold Coast and Warner Bros. Movie World.

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$291* Per night/room 12 Mar. - 13 Mar.

Superior Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Ocean Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Skyline Ocean King Residence

Bed Count 2 King Beds Maximum Occupancy 4 Max

One Bedroom Skyline Hinterland Residence

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Ocean King

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Langham, Gold Coast and Jewel Residences ratings based on 68 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Langham, Gold Coast and Jewel Residences

Everyone (27) Couples (28) Family (8)
5 out of 5
Loved The Langham, Loved the pools and swim up bar and the great staff and excellent service. Not so good kids in pool screaming and trying to get to bar

Posted by on 7 Mar. 2024

Was this review helpful to you?
5 out of 5
The Langham is an exceptional hotel and I would definitely stay there again.

Posted by on 15 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

19 Feb. 2024 by John O'Shea, General Manager

Dear Jody,Thank you for sharing your feedback with us! We are absolutely delighted to hear that you had a wonderful stay at The Langham, Gold Coast.Our team is committed to delivering five-star service, and it's fantastic to hear that you experienced it during your stay. Your satisfaction is our ultimate goal, and we're thrilled that we met your expectations.We genuinely appreciate your feedback, and we look forward to the opportunity to host you again for another outstanding experience. Yours sincerely,

5 out of 5
Great all round experience

Posted by on 11 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

15 Feb. 2024 by John O'Shea General Manager

Dear Matt,Thank you for sharing your feedback with us! We are absolutely delighted to hear that you had a wonderful stay at The Langham, Gold Coast.Our team is committed to delivering five-star service, and it's fantastic to hear that you experienced it during your stay. Your satisfaction is our ultimate goal, and we're thrilled that we met your expectations.We genuinely appreciate your feedback, and we look forward to the opportunity to host you again for another outstanding experience. Yours sincerely,

5 out of 5

Posted by on 1 Feb. 2024

Was this review helpful to you?
5 out of 5

Posted by on 17 Jan. 2024

Was this review helpful to you?
5 out of 5

Posted by on 8 Jan. 2024

Was this review helpful to you?
5 out of 5
If you want to have THE hotel experience like the one you see in the movies. That’s the hotel to go

Posted by on 4 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Jan. 2024 by John O'Shea,General Manager

Dear Booshun,Thank you so much for your incredibly kind words! We are truly honored by your glowing praise. It warms our hearts to know that your experience at our hotel exceeded your expectations.We strive to provide the best possible service, and your feedback motivates us to continue delivering exceptional experiences. We look forward to the opportunity to welcome you back for another memorable stay.Yours sincerely,

5 out of 5

Posted by on 15 Dec. 2023

Was this review helpful to you?
3 out of 5
The Langham is a beautiful property but there isn't much around it. Without transport, you are far from restaurants and nightlife. I would stay in the Casino anytime over the Langham.

Posted by on 3 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

12 Dec. 2023 by John O'Shea,General Manager

Dear Dr Alan B,Thank you for taking the time to share your feedback with us. We're glad to hear that you found The Langham to be a beautiful property.We understand that the location may not have provided the convenience you were looking for in terms of proximity to restaurants and nightlife. We appreciate your insights, as they help us understand the preferences of our guests.We genuinely appreciate your feedback, and we look forward to the opportunity to host you again in the near future.Yours sincerely,

5 out of 5
Great pool nice room with ocean views

Posted by on 27 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

20 Dec. 2023 by John O'Shea, General Manager

Dear Jason,Thank you so much for your incredibly kind words! It warms our hearts to know that you found our facilities, to be amazing. Our team works hard to provide a memorable stay, and your kind words are truly appreciated. We look forward to the opportunity to welcome you back for another memorable stay.

About the The Langham, Gold Coast and Jewel Residences

Location 38 Old Burleigh Road, Surfers Paradise, Queensland 4217

Property Features

The Langham, Gold Coast and Jewel Residences offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have free WiFi. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury The Langham, Gold Coast and Jewel Residences. For a fee, parking is available. This 5-star Gold Coast hotel is smoke free.

  • 339 guestrooms or units
  • 49 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Metro station: Florida Gardens station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Langham, Gold Coast and Jewel Residences offers 339 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Akoya - Onsite buffet restaurant.

Lobby Bar - This bar serves light fare only. Open daily.

Tang Court - Onsite fine-dining restaurant. Open daily.

Coral Moon - Onsite bar. Open daily.

26 and Sunny - Onsite café. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Update (Langham Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Update (Langham Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 59 for adults and AUD 29.50 for children
  • Valet parking fee: AUD 55 per day
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Langham Gold Coast Jewel Residences
  • The Langham, Gold Coast and Jewel Residences Hotel
  • The Langham, Gold Coast and Jewel Residences Surfers Paradise

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.wotif.com/Gold-Coast-Hotels-The-Langham,-Gold-Coast-and-Jewel-Residences.h78099407-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Gold-Coast-Hotels-The-Langham,-Gold-Coast-and-Jewel-Residences.h78099407-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Gold-Coast-Hotels-The-Langham,-Gold-Coast-and-Jewel-Residences.h78099407-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.