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At Desert Cave Hotel you'll be within steps of Umoona Opal Mine & Museum and Catacomb Church. Highlights at this motel include an outdoor swimming pool, free self parking, and a bar/lounge.
This business-friendly motel offers free WiFi in public areas, a business center, and a terrace. Other amenities include a coffee shop/cafe, a snack bar/deli, and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle.
Sights within a 10-minute walk of this 3.5-star Coober Pedy motel include St Peter & Paul Catholic Church and Josephine's Gallery & Kangaroo Orphanage.
Desert Cave Hotel ratings based on 256 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Desert Cave Hotel
Everyone (122)Couples (104)Family (22)
1 out of 5
Posted by Henry on 10 Feb. 2024
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1 out of 5
We arrived an hour after reception closed at 5 pm . Too early to close for a start . The price paid was way too much for what we got and service . The barman just shrugged his shoulders when we needed assistance as reception was closed and we had to pick our key up from bar . Room fridge stunk , no pool towels could be provided , no remote for tv , no hot water , shower recess was filthy and under beds and behind furniture was filthy . When you have been travelling all day with kids you just want a hot shower and a tv that works and a clean room . I would like a refund
Posted by Ruth on 28 Jan. 2024
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4 out of 5
Easy meal options at the bar.
Posted by Maree on 28 Jan. 2024
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4 out of 5
It was quite unique being in the underground room, definitely worth the visit however the bathroom was a little mouldy 😬
Posted by Brendan on 31 Dec. 2023
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4 out of 5
Lovely staff and great breakfast menu as well as spacious rooms.
Posted by Johann on 30 Dec. 2023
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Comment from Hotel Management
11 Feb. 2024
by Rahat
Good Morning, Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We are thrilled to hear that you enjoyed our lovely staff, the great breakfast menu, and the spacious rooms.Our team works hard to create a positive and welcoming experience for our guests, and it is truly rewarding to know that our efforts contributed to your satisfaction. Your feedback inspires and motivates us to continue delivering exceptional service and maintaining high standards.We are delighted that you appreciated the spacious rooms and enjoyed the variety offered in our breakfast menu. Providing a comfortable and enjoyable stay is our top priority, and we are pleased to have met your expectations.we would be honored to welcome you again. Please do not hesitate to reach out if there is anything specific you would like during your next visit.Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to the opportunity to host you again in the future.
2 out of 5
The rooms are extremely outdated and rundown. We booked the king suite and the room had a bad damp Oder and was infested with mosquitoes. I would not recommend this hotel to anyone if they have other options. Just to add we stayed here 2 time's in a one week period in 2 different rooms and the 2nd room had mold all over the uncleaned bathroom. And even more mosquitoes than the first.
Posted by Stephen on 29 Dec. 2023
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Comment from Hotel Management
11 Feb. 2024
by Rahat
Good Morning,I sincerely apologize for the unsatisfactory experience you encountered during your recent stays at our hotel. Your feedback is invaluable to us, and I want to express my deepest regrets for the inconveniences you faced with the outdated and rundown condition of the rooms, the unpleasant damp odor, the mosquito infestation, and the presence of mold in the second room.I understand how disappointing and frustrating these issues must have been for you, and I want to assure you that we take your concerns seriously. Our team is currently investigating the specific rooms you mentioned to address the maintenance issues promptly and thoroughly.We strive to provide a comfortable and enjoyable stay for all our guests, and it is clear that we fell short of your expectations on multiple occasions. Please accept our sincerest apologies for any inconvenience or discomfort you experienced during your time with us.Once again, I apologize for the shortcomings you encountered, and I hope you will consider giving us another chance to provide you with the high-quality service we aim to deliver.Thank you for bringing this to our attention, and we appreciate the opportunity to rectify the situation.
5 out of 5
Posted by Josef on 19 Dec. 2023
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5 out of 5
Definitely stay again, very impressive
Posted by Lianne on 18 Dec. 2023
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1 out of 5
The desert cave hotel was a very run-down, empty, sad joint. Pool was unmaintained, underground exhibit was closed, restaurant was closed, service wasn’t friendly, room had rocks all over the furniture, bed and carpet. Lighting was also dull.
Posted by Ayumi on 24 Nov. 2023
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Comment from Hotel Management
24 Nov. 2023
by Rahat
Good Afternoon,I hope this message finds you well. I would like to extend my sincerest apologies for the disappointing experience you had during your recent stay at the Desert Cave Hotel. Your feedback is invaluable to us, and we deeply regret that we fell short of your expectations.We understand the importance of providing a comfortable and enjoyable environment for our guests, and it is disheartening to hear that we did not meet these standards during your visit. Please know that we take your concerns seriously, and we are committed to addressing each issue you raised to ensure that such lapses do not occur in the future.Regarding the condition of the hotel, we are actively working on renovations and improvements to enhance the overall guest experience. Your comments about the pool, underground exhibit, and restaurant closures are duly noted, and we apologize for any inconvenience this may have caused. Our team is diligently addressing these issues to reopen and maintain these facilities to the high standards we aspire to uphold.Additionally, we are reviewing our service protocols to ensure that our staff is consistently providing friendly and helpful assistance to all guests. It is regrettable that you did not receive the level of service that we strive to deliver, and we are taking steps to rectify this matter.Concerning the room conditions you described, we apologize for any discomfort caused by the presence of rocks on the furniture, bed, and carpet. We are investigating this matter to identify the source of the issue and implementing measures to prevent its recurrence.Moreover, we acknowledge your feedback about the lighting, and we are in the process of evaluating and upgrading the lighting systems to create a more inviting and comfortable atmosphere.Once again, I sincerely apologize for the inconveniences you faced during your stay. We appreciate your candor and thank you for bringing these matters to our attention. Your experience does not reflect the high standards we aim to achieve, and we are committed to making the necessary improvements.Thank you for your understanding, and we look forward to the possibility of welcoming you back to Desert Cave Hotel to provide you with the exceptional experience you deserve.Warm regards,
4 out of 5
Everything was good. Hot day and what they say about having 50 air conditioned rooms isn’t exactly true. The underground rooms only have ventilation and a fan so if it’s 40 degrees outside you won’t be sleeping much even if you’re in one of these rooms. Other than that it’s a decent place to stay as long as it’s not sweltering hot.
Posted by Cameron on 15 Nov. 2023
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Comment from Hotel Management
29 Nov. 2023
by Desert Cave Hotel Team
I hope this message finds you well. Firstly, I'd like to express our gratitude for choosing to stay with us, and I appreciate the time you took to share your experience. Your feedback is essential to us as we continually strive to improve our services.I sincerely apologize for any inconvenience caused by the discrepancy in the air conditioning in our underground rooms. Your observation is valuable, and we are committed to addressing this issue to enhance the overall comfort of our guests.Once again, thank you for choosing to stay with us and for providing valuable feedback. We look forward to the opportunity to welcome you back and ensure a more comfortable and enjoyable experience.Warm regards,
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
Outdoor pool
Property Features
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Desert Cave Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3.5-star Coober Pedy motel is smoke free.
50 guestrooms or units
Meeting rooms
Deli
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Wedding services available
Terrace
BBQ grill(s)
Outdoor picnic space
Gift shop
Television in lobby
ATM
No smoking on site
Bar or lounge
Coffee shop
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
Refrigerator
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Property shuttles: Airport shuttle
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Desert Cave Hotel offers 50 air-conditioned accommodations with hair dryers and irons/ironing boards. Business-friendly amenities include desks and phones. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars.
Minibar
Television
Refrigerator
Coffee maker
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Desert Cave Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
No lifts
Debit cards
UnionPay
Staffed front desk
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately AUD 30 for adults and AUD 30 for children
Airport shuttle fee: AUD 10 per person (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Desert Cave
Desert Cave Coober Pedy
Desert Cave Hotel
Desert Cave Hotel Coober Pedy
Desert Cave Hotel Motel
Desert Cave Hotel Coober Pedy
Desert Cave Hotel Motel Coober Pedy
You should know
Registered guests are the only ones allowed to be in guestrooms.
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
Desert Cave Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Desert Cave Hotel has a free self car park and free RV/bus/truck parking.
Desert Cave Hotel has an outdoor pool.
Yeah, full breakfast is on offer daily from 7:00 AM to 11:00 AM.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
