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4.3 out of 5

"Central to everything " More

By a verified traveller on Sun 03 Mar 2024

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Capri by Fraser, Brisbane. Within a short 5-minute stroll, you'll find Queen Street Mall and Brisbane Riverside Markets. Highlights at this hotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.

The restaurant, Black Fire Brisbane, serves Mediterranean cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. 1787 square feet (166 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 4.5-star Brisbane Central Business District hotel include Brisbane City Botanic Gardens and South Bank Parklands.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$181* Per night/room 10 Mar. - 11 Mar.

Premier Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Capri by Fraser, Brisbane ratings based on 319 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Capri by Fraser, Brisbane

Everyone (151) Couples (108) Family (34)
5 out of 5
Central to everything

Posted by on 3 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Cheryl Wong

Dear Ben, Thank you for taking the time to complete the survey. We are pleased to hear you found all areas to be of high standards. We strive to provide a welcoming experience for all guests and we are glad yours was no exception. We look forward to welcome you back. Warm Regards,Cheryl Wong Manager On Duty

5 out of 5
Beautiful, quiet, dark room. Perfect to escape the city, but so close to everything to enjoy the city.

Posted by on 3 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Cheryl Wong

Dear Jevon, Thank you for taking the time to complete the survey. We are pleased to hear you found all areas to be of high standards. We strive to provide a welcoming experience for all guests and we are glad yours was no exception. We look forward to welcome you back. Warm Regards,Cheryl Wong Manager On Duty

2 out of 5
I was told the car park was full and that I could park in the car park around the corner for $8. On departure I was charged $16. No view out of window. Asked to have my breakfast refunded as we no longer required it and they refused.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by AJ

Dear Kelly,Thank you very much for taking the time to share your review of Capri by Fraser Brisbane.I am sorry to hear that there was a misunderstanding with the parking fee. We do have onsite parking for 40.00 per night subject to availability. However, for any overflow, we offer the public parking around us and we have a partnership with First Parking where you parked where you can validate your ticket for 25.00 for multi use.Your reservation was booked under a package where the breakfast is included in the package. For any changes with the reservation booked through third party like Expedia, changes has to be made through them hence, our team was not able to make changes on your reservation. My sincerest apologies for the inconvenience caused.We do hope to welcome you back in the future for a more comfortable stay.Bets regards,AJ

3 out of 5
Carpark, enough to give you anxiety, glad I didn't take the ute. Didnt feel the room gave me bang for my buck, paid more than usual and no wow factor when first walked in. Nice, for sure but small. View over a construction site. Paid for breakfast option, basically baked beans, dry scrambled eggs, bacon and cereal/ tinned fruit options, no tomato juice! Would have been better off going to a cafe. Wouldn't go back.

Posted by on 15 Feb. 2024

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Comment from Hotel Management

24 Feb. 2024 by Cheryl Wong

Dear Stephen, Thank you for sharing your feedback with us. Please accept our sincerest apologies for any inconvenience caused. We continuously strive to improve our facilities and will take your feedback into consideration to address any issues with parking arrangements. We work hard with our partners at BlackFire to align them with our service expectations and your feedback is a valuable source that shows we still have a lot of work to do in this regard. Rest assured your feedback will be shared with the owner. We hope to have the opportunity to welcome you back in the future for a more positive experience.Warm Regards,Cheryl Wong Manager On Duty

4 out of 5

Posted by on 11 Feb. 2024

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Comment from Hotel Management

17 Feb. 2024 by Cheryl Wong

Dear April, Thank you for taking the time to complete the survey. We are pleased to hear you found all areas to be of high standards. We strive to provide a welcoming experience for all guests and we are glad yours was no exception. We look forward to welcome you back. Warm Regards,Cheryl Wong Manager On Duty

3 out of 5
Location and general feel been good. However the facilities and amenities would need to be looked after better. It wasn’t dirty but everything felt cheap, loose and run down. Our smart tv liked to turn off by itself after a few minutes. The shower had unpleasant water stream with high pressure (good) but very fine stream that resulted being slightly painful. The staff been very friendly and accommodating and the location is ideal if you like to be in walking distance to most things fun in Brisbane

Posted by on 4 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by Cheryl Wong

Dear Roman, Thank you for sharing your feedback with us. We're pleased to hear that you found our location convenient and enjoyed the overall atmosphere. However, we're sorry to learn about the issues you encountered with our facilities and amenities. Your comments are invaluable to us, and will certainly be shared across departments to ensure improvements. We're happy to hear that our staff provided great service, as ensuring your satisfaction is our top priority. We hope to have the opportunity to welcome you back in the future and provide you with much-improved services. Warm Regards,Cheryl Wong Manager On Duty

5 out of 5
Good spot

Posted by on 29 Jan. 2024

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Comment from Hotel Management

4 Feb. 2024 by AJ

Dear Michael,I am pleased to hear you enjoyed your stay at Capri by Fraser Brisbane. Thank you very much for taking the time to share your feedback particularly regarding the location of our hotel.We look forward to welcoming you back in a not so distant future.Best regards,AJFront Office Manager

5 out of 5
I love the little kitchenette with a microwave. Other than that, it was like staying in a lovely hotel room. The hallways were a bit worn, but the rooms weren’t. I got an accessible room where the shower curtain didn’t even fully go around the shower area. Which meant a very wet bathroom and toilet. I would ask not to be put in one if I stay again.

Posted by on 27 Jan. 2024

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Comment from Hotel Management

4 Feb. 2024 by AJ

Dear Claire,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated the convenience of the kitchenette with a microwave, contributing to your overall experience.We apologize for any inconvenience caused by the condition of the hallways and the accessibility issues in the room, particularly with the shower curtain. Your comments are valuable, and we assure you that we are addressing these concerns to enhance the guest experience.If you choose to stay with us again, please feel free to communicate your preferences, and we will do our best to accommodate your requests for a more comfortable and enjoyable stay.We appreciate your input and hope to have the opportunity to welcome you back in the future.Best regards,AJFront Office Manager

5 out of 5
Great place to stay, premier rooms were perfect Will be back to stay again

Posted by on 23 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Cheryl Wong

Dear Lucas, Thanks for taking the time to complete the survey. I am pleased you enjoyed the stay and found all areas to be of a high standard. The team strives to ensure a welcoming experience and glad yours was no exception. We look forward to your next stay. Kind Regards, Cheryl Wong Manager on Duty

5 out of 5

Posted by on 22 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Cheryl Wong

Dear Elliott, Thanks for taking the time to complete the survey. I am pleased you enjoyed the stay and found all areas to be of a high standard. The team strives to ensure a welcoming experience and glad yours was no exception. We look forward to your next stay. Kind Regards, Yuni Pak Manager on Duty

Property Features

Capri by Fraser, Brisbane offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 1787 square feet (166 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and concierge services are also featured at the luxury Capri by Fraser, Brisbane. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane hotel is smoke free.

  • 239 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 1787 sq ft of conference space
  • 166 sq m of conference space
  • Built in 2015
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Capri by Fraser, Brisbane offers 239 air-conditioned accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with cable channels. Accommodations at this 4.5-star hotel have kitchenettes with microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Microwave
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Black Fire Brisbane - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 25 for adults and AUD 20 for children
  • Self parking fee: AUD 40.00 per night
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capri Fraser Brisbane Hotel
  • Capri Fraser Brisbane
  • Capri by Fraser Brisbane
  • Capri by Fraser, Brisbane Hotel
  • Capri by Fraser, Brisbane Brisbane
  • Capri by Fraser, Brisbane Hotel Brisbane

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.